Why ZapSign?

Since skydiving is a high-risk sport, it is crucial to have informed consent from users to carry out this activity. The signing and physical storage of these documents was causing delays in commercial processes, setbacks, and complexities. ZapSign has allowed Xielo to digitize this process, not only securely storing the documents but also significantly shortening sales time and simplifying the experience for their clients.

Xielo Before and After ZapSign

ZapSign has transformed the capture of signatures and customer data for Xielo. Before ZapSign, Xielo faced several challenges in the document signing process:

1. Multiple physical documents stored in folders.

2. Delays and queues in their customers' experience to access Xielo's services.

3. Lack of data on their customers to make better-informed decisions about how to expand their business.

Now, with ZapSign, all clients can sign consents easily and securely from their mobile devices.

1. They reduced document signing times to 2 minutes and improved their customers' experience.

2. They organize documents in electronic folders stored in the cloud with the highest security standards.

3. Thanks to ZapSign's templates, they are capturing and analyzing valuable information from over 19K users to better understand their customer base and make informed business decisions.