Success Story

Symplifica provides more security and confidence in their contracts by integrating ZapSign into their processes.

symplifica
symplifica

+3500

signed documents

API

Greater ease and agility thanks to ZapSign's API integration

Trust

Reduction in complaints and claims with the implementation of electronic signatures

¿Why ZapSign?

Symplifica improves the employment relationship between employers and workers by offering secure processes that comply with Colombian labor regulations. They provide a service that allows employers to enroll their workers in social security entities and manage the corresponding payments to these organizations easily. Since Symplifica acts on behalf of a third party to enroll workers, it requires employer approval through a contract. ZapSign became Symplifica’s ally by digitizing the signing of these agreements while ensuring the required legal validity.

"Employer approval for using our services was not sufficiently clear and robust, leading to confusion among our clients."

Daniel Fonseca

Product Manager

Symplifica Before and After ZapSign

ZapSign has simplified the process of collecting signatures from Symplifica’s clients. Before using ZapSign, Symplifica faced certain challenges in the document signing process:

  1. Complaints and claims due to a lack of clarity and formality in the contract approval process.
  2. Complex auditing with social security entities.

Now, with ZapSign and the use of electronic signatures in their processes:

  1. Clients are more aware of what they are signing, and complaints have decreased.
    “When people have to sign a document, they take the time to read and truly understand what they are signing.”
  2. Auditing processes are faster and more organized, thanks to the signature report that provides all the signer’s information, which enhances credibility.

 

"We want to implement ZapSign's electronic signature for both employer and employee, as well as for contracts with Symplifica's direct employees"

Daniel Fonseca

Product Manager