Success Story

Clivi increased user retention thanks to the electronic signature and document management provided by ZapSign

Clivi-Logo-Blanco-1
Clivi-Logo-Blanco-1

+4.9k

signed documents

API

More ease and agility with integration into the company's own system

60 - 70%

Acceleration of business closures

Why Zapsign?

The increase in administrative costs, patient expectations, and technology have accelerated the transformation of healthcare. The adoption of innovative electronic signature services in the healthcare sector is revolutionizing how medical and administrative processes are managed. These solutions streamline clinical and administrative documentation, ensuring the authenticity and integrity of medical records, prescriptions, and other vital documentation.

"For Clivi, user retention has been greater with the use of ZapSign."

Christian Rosillo

Head of Sales de Clivi

Clivi Before and After ZapSign

ZapSign has transformed the user experience for Clivi. Before ZapSign, they faced several challenges in the documentation process:


1. There were no contracts for the clients.
2. Patients experienced high churn; without contracts and retention clauses, there was no way to retain them.

Now, with ZapSign, all clients can easily sign from their mobile devices, regardless of their level of technological expertise. Additionally, closing times have been reduced thanks to our electronic signature.

Clivi integrated ZapSign into its platform through our API. Furthermore, they integrated the process with HubSpot to centralize all documentation management and the client closing process.

"Patients feel more secure with us because there is legal backing."

Christian Rosillo

Head of Sales de Clivi